| On 15 May EU Consumer Commissioner Meglena Kuneva announced the launch of an EU-UEFA information campaign and helpline to advise fans travelling to EURO 2008 on their consumer rights and to provide support for those who run into problems. The campaign deals with consumer issues – from fake match tickets to transferring tickets in the case of illness, to air travel, roaming charges, EU health insurance and problems shopping abroad. An EU-UEFA online consumer leaflet setting out clear advice for fans travelling to the tournament is available from today at www.euro2008.com as well as on the European Commission website at www.supportersrights.eu. A free phone consumers' rights helpline service will run – in all EU languages – throughout the tournament from June 1st 2008, managed by the Europe Direct Contact Centre. Free phone supporters rights helpline 00800 6 7 8 9 10 11. Commissioner Kuneva said: "Our message is clear: as an EU citizen you have very strong consumer rights. Know them and use them! We want fans to have the best possible experience when they travel to Euro 2008 – and understanding their consumer rights will help them greatly. This campaign is about giving people practical consumer advice. So the leaflet sets out 10 things you should know before you go and the helpline is there to sort out problems for fans on the ground. Enjoy the tournament! ------ The “EURO” is UEFA’s European Football Championship, which takes place every four years. UEFA EURO 2008 will take place in Austria and Switzerland, the joint hosts. Up to 5 million football fans are expected to travel to the tournament, and watch the games both in the stadiums and on large screens in specially-designed fan zones. The opening match will take place on 7 June in Basel, the final in on 29 June in Vienna. Eight cities across the two countries will host the event. A total of 16 teams will participate in the tournament, divided equally into four groups of four teams. Group A: Switzerland, Czech Republic, Portugal and Turkey; Group B: Austria, Croatia, Germany and Poland; Group C: Netherlands, Italy, Romania and France; Group D: Greece, Sweden, Spain and Russia. >>> more information
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