UniCredit Bank in Ukraine

Payment cards
Premium Cards
Deposits
- Deposit accounts
- Dynamic savings Account
Credits
- Consumer loan
- Mortgage
- Car loan
Standard tariffs
Credit calculators

FOR COMPLAINTS / CLAIMS / APPEALS

Dear clients!
To assert your legal rights and interests, their resuming in the case of breaching and to improve service quality we offer you to fill in the form represented below for your appeal (complaint/claim) registration:

Thank you!

It is required in line “Claim Contents” to indicate the date, time, place of precedent, name of culpable official (in the case of his/her participation).

Response to claim will be informed to you orally or will be sent to you to in written form to the address indicated, not later than 30 days from the date the claim was obtained (in compliance with Article 20 of Law of Ukraine “About the Appeal of Citizens”)

* required details. In the case of its absence the complaint is not due to be considered (Article 8 of Law of Ukraine “About the Appeal of Citizens”)

FOR COMMENTS / WISHES / GRATUITY

Dear clients!
You have a possibility to leave your comments, wishes, and gratuity on our site. We offer you to fill in the form represented below:

Thank you!

Thank you for your co-operation

CIF
Name *
Address *
Contact Phone Number *
Bank Product
Claim Contents *
Date *

Name
Bank Product
Contents
Date