Privacy Policy

Lugansk Art Gallery fully understands how important information secrecy is for each of our customers and partners. Thus, our main target is full secrecy and protection of your information. We shall never use any obtained information commercially, share or sell it to any third parties. Our main goal is ensuring maximum comfort to our customer³, and therefore you may be absolutely sure that we shall provide complete information secrecy. Lugansk Art Gallery makes everything possible and takes all necessary steps to protect your information against disclosure, alteration and unauthorized access.

If you have any questions or wish to get more detailed information, please contact us at:
E-mail: luganskartgallery@gmail.com
Tel: +380642523123

Safe Shopping Guarantees

We guarantee that any money transfer made at www.artgallery.com.ua will be absolutely secure and protected, so that you will not need to worry about safety of your credit card. This means, you may be sure that you will never have to pay any costs unlawfully charged on your credit card as a result of shopping online, if you purchase with Lugansk Art Gallery.

Our Secure Sockets Layer (SSL) software is one of the best products dedicated to online money transfers security currently available in the market. The product enciphers your personal information, including credit card number, name and address, so it may not be read during its transfer via Internet.

Free Worldwide Delivery

Lugansk Art Gallery sends purchased works of art free to any country, if total purchase amount exceeds 500 USD. We cooperate with leading organizations providing high-quality deliveries within shortest possible terms. These are:

–  DHL   (5 days maximum)

–  FedEx   (5 days maximum)

–  TNT   (5 days maximum)

–  UPS   (5 days maximum)

Every work of art is packed by hand in ultra strong materials, applying special technologies, and then carefully transported. Thus, you may be absolutely sure that your purchase will be delivered undamaged within specified terms. Your purchase shipment will be made within 48 hours from the moment the money is received by us.

Money Back Guarantee

Lugansk Art Gallery provides a possibility to refund your money within 5 days, if, due to some reason, you are not satisfied with your purchase. This offer is valid within 5 days only from the date when you received the purchased good and informed us whereof at Tel: +380642523123 or luganskartgallery@gmail.com.

Lugansk Art Gallery shall refund the money, but we should receive the purchased good in its original condition, i.e. undamaged, and you shall pay full cost of sending the purchased good back to our company. You also may exchange your purchased good with any other art work, and we will be happy to help you in choosing our best product. We are sure, however, that you will be fully satisfied with your purchase and will need not use this service.